Road & Rail Services was recently awarded the 2016 Customer Service Excellence & Partnership Award from CSX and its subsidiary TDSI.
CSX is a leading supplier of rail-based freight transportation in North America. TDSI, a CSX Corporation subsidiary, offers additional vehicle-handling services through a network of automobile-distribution facilities, storage locations and facilities providing service to Eastern, Gulf and Southeastern ports.
This award was based on Road & Rail Services’ successful start-up and continued excellent performance on the new TDSI Talladega, Alabama automotive distribution centre. Road & Rail Services was selected for its ability to deliver high-quality service to the CSX/TDSI team. Road & Rail Services was presented this award by CSX executives Frank Lonegro, Executive Vice President & Chief Financial Officer and Mike O’Malley, Vice President-Procurement & Supply Chain in Jacksonville, Florida in November 2016.
Receiving the award from Road & Rail Services were Dennis Manns, Chief Commercial Officer and Brian Koontz, VP of Sales and Marketing.
Established in 1987, Road & Rail Services is a recognised industry leader and a top-tier provider of rail related services to railroads, to rail shippers, and to railcar owners. With a reputation for excellence, the Company provides service solutions with competencies in train operations (railcar switching and shortline operations), in maintenance operations (rolling stock, infrastructure, and track assets), and product handling. Road & Rail Services has operations in 18 states and has a significant impact on the North American rail network, as recognised by numerous industry awards.