Toyota Kirloskar Motor (TKM) recently announced the expansion of its online portal www.toyotapartsconnect.in to facilitate the distribution of genuine spare parts and accessories to the retail market.
The online portal was started as a pilot activity in Bangalore during August 2015 making TKM the first company to start an online market place to support its parts connect distributor & customer to interact on a common platform for convenience.
The expansion across zones will be executed through the appointment of wholesale parts distributors across India to cater to customers, retailers and other bulk buyers.
Commenting on the announcement, Shekar Viswanathan – Vice Chairman & Whole-time Director – Toyota Kirloskar Motor, said: “The launch of www.toyotapartsconnect.in gave us the edge to reach out to more and more customers with best quality products. Positive reception of the digital platform in its first phase has encouraged us to explore additional markets, thus making genuine spare parts and accessories more easily accessible for our customers. We will continue to focus our efforts on attaining the highest customer delight with transparency and convenience of spare parts / accessories procurement through Toyota’s reliable channels.”
With these new additions in the parts distribution network, Toyota now ensures the availability of parts through:
- Parts replaced at dealerships during service / repairs
- Over the counter sales at dealerships
- Parts distributor channel (wholesales)
- Online purchase of parts through the distributor channel