In cooperation with DHL Paket, Smart will enable parcels to be delivered to the boot of your car.
The beta test will start in the autumn in Stuttgart, followed by Cologne, Bonn and Berlin a few months later. The service will eventually be offered in seven German cities. The Smart cars taking part in the beta test will be retrofitted with the required Connectivity Box at the dealership. From the autumn, the exclusive Smart fortwo ready to edition will come equipped with the Connectivity Box.
It’s so easy to shop online: A click of the mouse and your order is placed, but delivery can be tricky if you’re not at home. ‘Smart ready to drop’ makes order delivery that much easier. All the Smart driver has to do is specify their car as the delivery address. The delivery driver will also pick up return parcels.
‘Smart ready to drop’ further maximises the car’s use especially in the city and offers a mobility concept that goes beyond driving. The beta test is the biggest in-car delivery test ever performed in Germany.
“‘Smart ready to drop’ is the beginning of our next drive to further enhance the quality of urban life,” said Smart boss Dr Annette Winkler. “This is our way of staying true to our pioneering role in urban mobility. A lot of other services that make city life easier are also in the works.”
Smart established the Smart lab to accelerate the development and implementation of such creative urban mobility projects. The Smart lab is the brand’s think tank. The easy-going and unconventional start-up mentality of the lab’s creative employees is what enables this innovative platform to drive new mobility ideas.
‘Smart ready to drop’ is Smartphone based: both the driver and the delivery driver use the special apps. After placing the order, the Smart customer generates a transaction number (TAN) in the app and enters it in the ‘c/o’ field of the delivery address. The app reminds the customer to park their car near their home address for delivery. The app notifies the DHL driver of the desired delivery address. The driver uses the TAN to open the car within a specific time window. Similar to the car2go system, a Connectivity Box is installed inside the car at the bottom of the windscreen. New car buyers can order their Smart car from September with a pre-installed Connectivity Box (see below for details). The box can also be retrofitted at the dealership.
The DHL driver deposits the parcel in the boot and locks the car digitally; their access authorisation expires immediately. The app automatically notifies the Smart car driver of the successful delivery.